Expert E-Bike & E-Scooter Services

Professional care for all brands and models

Self-Help Resources

Self-Help Resources

Access our comprehensive library of self-help instructions and assembly guides. Empower yourself with the knowledge to maintain and troubleshoot your e-bike or e-scooter, regardless of the brand.

We Service All E-Bike Brands

We Service All E-Bike Brands

Our expert technicians are trained to work on a wide range of e-bike and e-scooter brands. Whether you purchased your vehicle from us or not, we're here to help keep it running smoothly.

  • Comprehensive Diagnostics
  • Genuine Parts
  • Expert Technicians

Expert Diagnosis Process

For technical issues that require expert diagnosis, our service and warranty process is easy to follow:

Share the problem/ issue with us
We Troubleshoot Known Issues
Timelines, Diagnosis, and Solution

Share the problem/ issue with us

You can report the issue directly via our website, phone, or Messenger then a dedicated account manager will help you through the entire process. Our Customer Care Team are usually the ones who take reports and they are available 7 days a week from 8am – 8pm. Our response time is Instant for reports given within 8am – 8pm. But, as a general rule of thumb, we guarantee a 24-hour response time to make sure we have the full scope of your concern taken seriously.

Need Help?

Our support team is always ready to assist you with any questions or concerns, for all e-bike and e-scooter brands.

Contact Support

Buying an Electric Bike can be hard

We can send you everything you need to know about buying an electric bike in our company profile. Just enter your email below and we'll send it to you for free.

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Your trusted partner for high-quality e-bikes and e-scooters. We're committed to providing eco-friendly transportation solutions.

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Contact Us

2313 Taft Avenue, corner Castro, Malate, Manila, 1004 Metro Manila

Phone: (02) 8522 4224 | +63 9569868014

Email: info@progroup.com

Business Hours

Monday - Sunday: 8:00 AM - 8:00 PM

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